Provider Portal User Agreement

Welcome to the Provider Portal. Before you continue, please read carefully:

1. Use the portal only for work
   • Check member eligibility.
   • Send claims.
   • Request pre-authorizations.
   • View patient info only when needed for care or claims.
2. Protect patient information
   • Keep it private and secure.
   • Don’t copy, download, or share outside what’s needed for treatment or claims.
   Follow all privacy and health data laws.
3. Keep your login safe
   • Your username and password are for you only.
   • If staff leave your organization, their access must be removed right away.
   Anything done under your login is your responsibility.
4. No misuse
   • Don’t use the portal for marketing, research, or any personal purpose.
   • Don’t try to break security, copy large amounts of data, or tamper with the system.
5. We monitor activity
   • Insurer and Life Quest (TPA) may log and audit portal use to protect patient data.
6. Terms may change
   • If the terms are updated, you’ll be asked to review and accept them again.
   • Continuing to use the portal means you agree to the updated terms.

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By clicking “I Agree” you confirm that you understand these rules, will follow them, and agree that your acceptance is logged (with date, time, and user details) for compliance.